All the questions that come up most when using Betjilly — gathered in one place. From deposits to VIP perks, you'll find straightforward answers covering everything.
Knowing these key points before diving into the FAQ will answer many of your questions before you even ask them.
You can get started with as little as ৳200 via bKash, Nagad, or Rocket. There are no hidden charges, and deposits are credited to your account instantly.
Regular play earns you loyalty points, and reaching higher VIP tiers unlocks a personal account manager, increased cashback, and faster withdrawals.
Real-time scores and stats for cricket, football, tennis, and 100+ other sports — right on the Betjilly platform. No separate app needed.
Most withdrawals arrive in your bKash or Nagad account within 15 minutes. With a completed KYC, delays are virtually unheard of.
Beyond cricket, you can bet on football, badminton, kabaddi, tennis, basketball, and more — with everything from single bets to accumulators available.
You can voluntarily close or temporarily suspend your account at any time. Responsible gaming tools are accessible directly from your account settings.
These are the questions asked most often by both new and existing Betjilly members. Every answer is kept practical and detailed.
Just head to the "Live" tab in Betjilly's Sports section to see real-time scores for all ongoing matches. No separate app or third-party site needed.
For cricket, you get ball-by-ball updates, wickets, run rate, and live batter and bowler stats. For football, you can follow goals, yellow and red cards, corners, possession data, and shots on target. Data typically refreshes every 3–5 seconds.
When placing live bets, you'll notice the odds shifting alongside the score updates — Betjilly adjusts its odds in real time as the match unfolds. You'll need to be logged in to your account to access live betting.
Betjilly offers two types of account breaks — a temporary cooling-off period and a longer-term voluntary self-exclusion.
Cooling-Off Period: Log in to your account and go to Settings → Responsible Gaming. From there, you can activate a cooling-off period of 7, 14, or 30 days. You won't be able to log in during this period, but your account will be automatically reactivated once it expires.
Long-Term Self-Exclusion: To suspend your account for 3 months, 6 months, or 1 year, contact us via support chat or support@betjilly.bestApply. It will take effect within 24 hours and cannot be lifted before the period expires.
Permanent Closure: To permanently close your account, submit a written request to support. If you have a remaining balance, withdraw it first.
In most cases, winnings are credited to your wallet as soon as the match or round ends — typically within 2 to 5 minutes.
However, it may take a little longer in certain situations:
Once winnings are credited to your wallet, any withdrawal must be initiated separately. Transfers to bKash or Nagad typically arrive within 15 minutes.
Alongside cricket, Betjilly lets you bet on over 100 sports including football, tennis, badminton, basketball, volleyball, kabaddi, and hockey.
Football betting options available:
You can bet on EPL, La Liga, Bundesliga, Serie A, and Champions League, as well as South Asian leagues like BPL and ISL. Just pick your sport from the Sports menu, choose a match and bet type, then add it to your bet slip.
Yes — this is called an accumulator or parlay bet. On Betjilly, you can combine as few as 2 and as many as 20 selections into a single accumulator.
How to:
Keep in mind: if any single leg loses, the entire accumulator is void. More selections means more risk. The minimum stake for an accumulator bet is ৳100.
Betjilly's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Loyalty points are earned on every bet, and your tier is determined by the points you accumulate.
Benefits by Tier:
Loyalty points can be converted into bonus balance or cash. Check your current tier and points in the "VIP Club" section of your account.
The minimum deposit at Betjilly is just ৳200 — which is lower than most competitors in Bangladesh. Minimum amounts may vary slightly depending on your payment method:
There are no processing fees on deposits, and funds typically arrive in your account within 3–5 minutes. Keep the 100% welcome bonus on your first deposit in mind when choosing your deposit amount — full details are available on the Bonus page.
Support is available in Bengali 24/7, with an average response time of 2 minutes. Just log in to your account and click the chat button.
support@betjilly.best — Email us with a detailed description of your issue. You'll receive a response within 24 hours.
If you're visiting Betjilly for the first time, it's natural to have a lot of questions. This FAQ page was built with those real questions in mind — written in plain language, not dry rulebook text.
Over 800,000 members in Bangladesh use Betjilly. Their day-to-day experience has made it clear which topics come up most often. Minimum deposit, withdrawal times, VIP benefits, accumulator betting — these questions keep coming up, so we've covered them in detail here.
Before joining Betjilly, there are a few key things to keep in mind. First, you must be at least 18 years old — this is one of our strictest rules. Second, only one account is allowed per person. Third, all transactions must be made in your own name using your own payment method.
It's good practice to complete your KYC verification right after registering. This way, there are no holdups when you withdraw later. All you need is a photo of your national ID and a selfie — verification is usually done within 24 hours.
Betjilly's support team is available 24/7. The average first response time on live chat is under 2 minutes. Simple queries are resolved on the spot, while more complex issues are handled within 24 hours.
Email responses typically arrive within 4 to 8 hours. For payment issues, including your transaction ID and a screenshot when contacting support will speed up the resolution significantly. Betjilly will never ask for your password or OTP — if anyone does, it's a scam.
If you can't find your answer on this page: Direct support@betjilly.bestWrite to us at or Help Center Go. We're always ready to help in Bangla.
Signing up for Betjilly is free and takes just 3 minutes. Enjoy a 100% welcome bonus on your first deposit, bKash and Nagad support, and 2,400+ games — all in Bengali.