Version 2.4 Last Updated: January 2026

Betjilly Privacy Policy — How We Handle Your Data

The security of your personal information is our top priority at Betjilly. On this page, we clearly explain what data we collect, why we collect it, how it is stored, and what rights you have over it.

How Betjilly Protects Your Privacy

Your data is a responsibility we take seriously — not just information we hold.

256-bit SSL Encryption

Every login, every transaction, and every piece of personal information is transmitted through encrypted channels — bank-grade security, every day.

Secure Data Storage

Your data is stored on secure, internationally certified servers. Firewalls, access controls, and regular security audits are in place to prevent unauthorized access.

Not Sold to Third Parties

Betjilly never sells your personal data to third parties. Information is only shared with partners strictly necessary for operating the service.

Minimum Data Collection

Betjilly collects only the minimum information necessary to provide its services. Requesting or retaining data beyond what is needed goes against our policy.

Your privacy controls are yours to manage

You can view, correct, or request deletion of your personal data at any time. Your privacy is in your hands.

Regular Security Reviews

Third-party penetration testing is conducted at least twice a year. Any security vulnerabilities identified are patched immediately — without delay.

Betjilly Privacy Policy — Full Details

When you register an account or use our services on Betjilly, you provide certain personal information. This Privacy Policy explains how we use that information, how long we retain it, and whether it is shared with anyone. Betjilly believes transparency is the foundation of trust, which is why this policy is written in language that is as clear and straightforward as possible.

1. What Data We Collect

Betjilly collects different types of information depending on the context. This generally falls into two categories — what you provide directly, and what is collected automatically while you use the platform.

What you provide directly:

  • Full name (as it appears on your national ID).
  • Date of birth — for age verification purposes.
  • Bangladeshi mobile number.
  • Email address.
  • Current residential address (required for KYC verification).
  • Photo of national ID card or passport.
  • Payment method details (bKash number, bank account — card numbers are not stored directly).

Automatically collected data:

  • IP address and device information (operating system, browser type).
  • Pages visited, time spent on each page, and games played.
  • Time and location of logins and logouts.
  • Cookie and session data (details below).

Special Category Data: Betjilly does not collect sensitive personal data such as health information, religion, political views, or ethnicity.


2. Purpose of Data Collection

Betjilly uses your information for the purposes set out below. In each case, only the data that is genuinely required for that specific purpose is used.

Purpose What Data Is Used
Account Creation & Management Name, mobile number, email address, password
Age & Identity Verification (KYC) Date of birth, NID/passport photo
Payment Processing Payment method details and transaction history
Fraud & Anti-Money Laundering IP address, device information, transaction patterns
Customer Support Contact details, account history
Promotional communications (subject to consent) Mobile number, email
Platform Improvement & Analytics Usage patterns (anonymized)

Betjilly never uses your data for any purpose outside of this list. If a new use case arises, this policy will be updated and you will be notified before that use begins.


3. Who Your Data Is Shared With

Betjilly does not sell your data. However, limited information is shared with trusted partners to operate our services. Below is a clear breakdown of what is shared with each partner and why:

  • Payment Providers (bKash, Nagad, Rocket): Only the data necessary to process your transaction is shared. Nothing beyond that.
  • Game provider: Technical gameplay data (gamer ID, bet amounts). No names or contact details are shared.
  • KYC Verification Service: Required for identity document verification. Original images are deleted once verification is complete.
  • Regulatory authority: As part of our legal obligations, where required by law. In such cases, only the specific information necessary will be disclosed.
  • Cybersecurity Partner: Technical data (IP address, device) used for fraud detection.

Important: All third-party partners of Betjilly are required to uphold the same privacy standards. Any breach of these terms will result in termination of the partnership.


4. Cookies & Tracking Technologies

The Betjilly website uses cookies — small text files stored in your browser that help the platform run smoothly and efficiently.

Types of cookies Betjilly uses:

  • Essential cookies: Used to maintain your login session and ensure platform security. Without these, the platform cannot function properly.
  • Preference cookies: To remember your language preference and game settings.
  • Analytics Cookies: To understand which pages are most visited and where issues may arise. This data is processed in anonymized form.

You can disable cookies through your browser settings. Keep in mind that disabling essential cookies may cause certain features to stop working.

How to Manage Cookies
  • In Chrome: Settings → Privacy and security → Cookies and other site data.
  • In Firefox: Settings → Privacy & Security → Cookies and Site Data.
  • In Samsung Internet: Settings → Privacy → Smart Anti-Tracking.
  • To disable specific types of cookies, set your preferences in the cookie banner when you first visit the site.

5. How Long Your Data Is Retained

Betjilly retains your data only for as long as it is needed — no longer than necessary. In general:

  • While your account is active: All data associated with the account is retained.
  • After account closure: Financial transaction records are retained for up to 5 years as required by law.
  • KYC documents: Original images are deleted after verification is complete; only the verification record is retained.
  • Usage logs: Typically deleted after 18 months.
  • Marketing data: You will be removed from marketing lists as soon as you opt out.

Once the data retention period expires, Betjilly securely deletes or anonymizes your information so that it can no longer be traced back to you.


6. Data Security Practices

Betjilly protects your data using multiple layers of security, covering both technical and procedural safeguards.

  • Encryption: TLS 1.3 encryption for all data in transit, and AES-256 encryption for all stored data.
  • Access Control: Betjilly staff can only access the data required for their specific role. All access is logged.
  • Two-Factor Verification: You can enable two-factor authentication (2FA) for an extra layer of account security.
  • Penetration Testing: External security specialists conduct vulnerability assessments of our systems twice a year.
  • Incident Response Plan: In the event of a data breach, affected users will be notified within 72 hours.

That said, due to the inherent limitations of the internet, no one can guarantee 100% security. Betjilly makes every effort to protect your data but does not claim zero risk.


7. Your Rights

You have certain fundamental rights over your personal data. Betjilly respects these rights and makes them straightforward to exercise.

Right to Access

You can request to view the information Betjilly holds about you. Contact our support team to do so.

Right to Data Rectification

You can request corrections to any inaccurate or outdated information. Some details can also be updated directly through your account settings.

Right to Erasure

You may request deletion of your data after your account is closed. Please note that certain information may be retained for a specified period due to legal obligations.

Right to Object to Processing

You can opt out of marketing communications at any time — either via the unsubscribe link in any email or by contacting support.

Right to Data Portability

You can request a copy of your personal data in a machine-readable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily suspended.

To exercise any of the rights listed above support@betjilly.bestvia email or reach out through live chat immediately. Betjilly typically responds within 7 business days.


8. Minors' Data

Betjilly strictly does not serve users under the age of 18 and does not collect any information from minors. If we find evidence that a minor's data has been collected, that data will be deleted immediately and the associated account will be closed.

If a parent or legal guardian suspects that their minor child has created an account on Betjilly, please support@betjilly.bestto get in touch. We will act promptly.


9. Policy Updates

Betjilly may update this Privacy Policy from time to time. Any changes will be published on this page with a revised version number, and the "Last Updated" date at the top will reflect the change. For significant updates, registered users will be notified separately via email or mobile.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. It is good practice to review this page from time to time.


10. Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please reach out through the following:

  • Email: support@betjilly.best — Write "Privacy Policy" in the subject line.
  • Live Chat: Via the chat button at the bottom right of the website — available 24/7.
  • Help Center: /help-center — Detailed guides & FAQs.

Betjilly typically responds to emails within 6 hours and live chat queries within 2 minutes. Complex privacy-related requests may take up to 7 business days to process.

Privacy at a Glance

Your Data Is Never Sold
256-bit SSL Encryption
Minimal Data Collection Policy
You may request deletion of your data
Annual Security Audit
Collection of data from minors is strictly prohibited

Policy Information

Last Updated
January 2026
Version
2.4
Language
English (en-BD)
Support Response Time
Typically within 6 hours

Related Pages

Terms & Conditions Responsible Gaming About Us Help Center FAQ

Your Data Is Safe with Betjilly

Security, transparency, and trust are at the core of everything Betjilly does. Join today and enjoy Bangladesh's best online betting experience with complete peace of mind.

Frequently Asked Questions

Betjilly regularly hosts tournaments and leaderboard competitions. These events generally follow a few key rules. First, you must be logged into your account and have completed KYC verification to participate. Each tournament specifies a list of eligible games — only bets placed on those games count toward your points or score. Many tournaments have a minimum bet requirement, such as a minimum of ৳50 per round. Leaderboard rankings are typically determined by total bet amount, total winnings, or points earned in specific games — the exact criteria are listed in each event's details. At the end of a tournament, top-ranked players receive prizes in the form of cash, free spins, or bonuses. Each account may only participate once; multi-account participation will be disqualified. Full tournament rules are available on the Promotions page.

A match being abandoned or called off mid-way is a frustrating situation, but Betjilly has clear rules to handle it. If a match is cancelled before it begins, your full stake will be refunded to your wallet. If a match starts but is abandoned before the scheduled overs or time are completed, cricket bets are generally settled according to the Duckworth-Lewis-Stern (DLS) method if an official result is determined. If no result can be determined, the bet is voided and your stake is returned. In football, a result is typically considered valid if at least 45 minutes have been played. Live betting works slightly differently — for bets placed in-play, the score at the time of abandonment may also be taken into account. For sport-specific rules in detail, please contact the Help Center.
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